MODEL Y
5/5
See Reviews
From $1999
AS LOW AS $89.92 / MONTH*
DESIGN YOURS
FIND A RETAILER
“Alot of focus on detail, and overall durability has gone into these bikes.”
– Electric Bike Report
Max Speed 25 mph*
10 year warranty
Up to 80 milesrange
Arrivesfully built
350 lbsweight capacity
*Factory settings 20mph Throttle / 20mph PAS
(Can re-program to 28 mph PAS once confirmed with local city regulations. Click HERE to learn how.
FEATURES
SPECS
GEOMETRY
REVIEWS
FEATURES
SPECS
GEOMETRY
REVIEWS
MODEL Y
The Model Y is a classic style electric cruiser, built to order, 100% customizable, and arrives fully built. Awarded top rated E-Cruiser in USA by (Electric Bike Review 2018 / 2019 / 2020).
Colorize, customize, accessorize and stylize until your heart’s content.
DESIGN YOURS
TWICE THE POWER
NEW Dual Throttle TURBO + $999
Add an additional throttle to TURBO boost your E-Bike power. Perfect for hilly terrain and weight boosting.
Carry and pull heavier cargo with ease.
Simply add to your Bike during your custom build, or if you already own an EBC bike, talk to our team of experts about upgrading your E-Bike today.
Highlights:
- Additional 1000w
- Additional 40-50 mile range
- Mini Display and Control screen included
- Perfect for those living and riding in hilly terrain or carrying / pulling heavier Cargo than average.
DESIGN YOUR MODEL Y
Features
Tire options for looking good & going fast
We have you covered with our classic Schwalbe Fat Frank Tires. The streamline tire looks so sleek on our Model Y.Signature Puncture protection consists of natural rubber and reinforced with KEVLAR® fibers.Available in all Black or Brown with white sidewall. We also offer a tire upgrade to Continental E50 should you choose.
Go further with our Batteries
We have directly designed and engineered our very own battery pack with performance and safety standards our priority.We use certified, tested and internationally EBC approved, quality, lithium Ion NMC battery cells with a world leading 5 year warranty for safety, reliability, range and life cycle.An optional external, super-charger is also available for a rapid charge.We provide international battery exchange, and easy maintenance and service with our plug and play wiring system.
BEST motor in the world
Our motors are built to the strictest Electric Bike Company standards – our motors have the highest quality copper and neodymium magnets to ensure quiet, efficient output, along with sealed bearings and state of the art circuitry. The powerful high torque, geared hub motor, provides zip when you need it. Designed by our in-house team of experts to make climbing hills efficient and carrying cargo effortless. Our motors can get you a max speed up to 28 mph* and comes with a 10 year warranty.
*Factory settings 20mph Throttle / 20mph PAS
(Can re-program to 28 mph PAS once confirmed with local city regulations. Click HERE to learn how.
* Always check your local laws before riding your E-Bike)
Aluminum 6061, Hydro-formed Frame
Constructed via a 7 step process including painting, cleaning, base primer, 3 coats of paint, and 2 coats of clear sealant. A heat treatment gives extra strength and durability.Our frames are constructed to ensure neat, hidden wiring while still looking classic. Strong, patent-pending, front bracket allows for cargo adaptation and basket assembly, which ensuring secure handlebar functions.While most frames are 1.5 mm thick, we double that in most areas to 3 mm for sturdiness.
Plug & Play - it's easy
Electric Bike Company’s patent pending, waterproof wiring system couldn’t be easier. Match the colors and you’re good to go!Developed for ease of replacement, maintenance and service.
Thumbthrottle for safety
We prefer thumb throttles over twist throttles, as we have found twist throttles very dangerous, especially when lifting your bike over curbs and obstacles. Operators often twist the throttle in error which can cause the E-bike to shoot forward and out of control.
Brakes to STOP
Safest electric bike braking system world wide by far. 5 Star hydraulic disc brakes with sensor control design and motor disconnect and a two piston brake caliper allows for single finger braking. The 180mm rotors come with stainless steel attachment hardware, for extra safety and stopping power.
Double up on lights
Every EBC bike comes with integrated front and rear safety lights.Add a Basket, no worries, they have an integrated lighting system too.
Premium rims for higher speed
Since e-bikes are faster, used more often than regular cruisers, and often with more cargo; we install motorbike grade, double walled, Aluminum 2″ wide Ebike Rims.Our Premium, high quality rims, ensure safety standards are always met.
Stainless Steel Hardware & Bearings
Since our bikes last a lot longer than traditional cruisers, safety and reliability throughout the life span of the bike is crucial. We hand build all bikes with hardware and integrated bearings to be 100% stainless steel, rust resistance and corrosion free.Stainless Spokes & Nipples ensure a well-built, high-quality bicycle wheel. For this reason, we build our wheels from scratch in our factory, under strict quality control management. We inspect, test and use the highest quality, 13-gauge stainless, non-rust spokes and brass corrosion free nipples for both front and rear wheel construction. Our state-of-the-art wheel truing machine ensures perfect wheel alignment and balance.
Comfort Seat & Grips
Hand stitched leather grips and comfortable 300 x 300 x 100mm thick, high density foam, and back bumpers for support and cushion.Our Grips are hand stitched with aluminum secure ends to ensure they do not slip and jam the throttle as on other E-bikes.
LCD Color Display
A multi level, compact, user friendly, LCD color screen is equipped with a convenient UBS port for charging phones, playing music and more.
Ideal Chain Ring & Cogs
Ideal gearing considerations for our Cruiser style riding is a front 58T chain ring and 18T for the rear for medium to hilly terrain terrain.
Since many of our bike owners will be at the coast or leave their bikes outside, we hand build our bikes with stainless steel chain rings & chains and sealed bearings bottom brackets to enhance the longevity of the bike as a whole.
Optional Suspension Seatpost
The Suntour Suspension seatpost has been engineered and built for years of comfort and performance.The unique design allows for small bump compliance, with a total of 50mm travel to make for a smooth ride. Comfort, low maintenance and long term durability is what this post is all about.This is a must have accessory for any cyclist looking for the ultimate in comfort.Available in Black & Silver.
Specs
Bike Components
Anti-Theft Alarm
- Yes
Battery
- In-Basket battery
- a. 40 Miles (9 Ah)
- b. 80 Miles (18 Ah)
- EBC approved and certified Lithium-Ion NMC Cells
- (5 year warranty*)
- * Please see warranty information
Battery charger
- 3.5 Amp super charger
- with Smart charging technology, cooling fan,
- aluminum cover & 3 prong charging port for safety
Brakes
- 5 Star Hydraulic Disk Brakes
- with motor disconnect and 2 piston calipers
Brake Levers
- Aluminum alloy comfort grip levers with motor cutoff switch
Brake Rotors
- 180 mm Stainless steel (front and rear)
Chain
- Stainless Steel, rust resistant for longevity
Charge Time
- 3-4 hrs with super charger (included)
Crank Set
- 58T, 170 mm forged alloy, dual-sided aluminum bashguard
- Sealed bearings for longevity and safety over time and essential for service and maintenance
Drive Train
- Direct (single speed) or optional 7 speed
Fork
- Rigid Steel 1-1/8" fork with threaded steerer tube
- optional
- Suspension fork with hydraulic lockout and preload adjustment,
- turn lockout on at anytime while riding,
- 80 mm travel, 135 mm hub width, 9 mm quick release
Freewheel
- 18T cog for medium to hilly terrain
GPS Tracker
- Yes, Optional
Grips
- Locking handstitched vegan leather
- Aluminium secure ends for non slip
- available in Black or Tan
Handlebars
- Aluminium cruiser style - 27" wide for comfortable upright riding position
Headset
- Semi-integrated, 1-1/8" straight steerer tube
Kickstand
- Non-slip sole & wide reinforced rubber foot
- prevents slipping and sinking
LCD Screen
- Color display, multi level, compact
- user friendly screen with USB outlet
Lights
- Front and rear safety LED lights,
- powered by the battery,
- controlled from LCD screen
Motor
- Max speed up to 28 mph
10 year warranty
*Factory settings 20 mph throttle and 20 mph PAS
(Can re-program to 28 mph PAS once confirmed with local city regulations. Click HERE to learn how. Pedals
- Wellgo aluminium, integrated bearing pedals
- with comfort non slip rubber
Rims
- Double walled, aluminum 2″ ebike rims
Seat
- Custom, leather,
- 300 x 300 x 100mm thick, high density foam,
- elastomer bumpers for support and comfort
- available in Black or Tan
Seat Post
- 30.4mm x 300mm ridgid aluminum, up to 350lbs
- Optional Satori suspension (350lbs)
- or EBC suspension (350lbs)
Spokes
- 13-gauge stainless steel, rust resistant,
- black or silver with brass nipples
Stem
- Integrated 120 mm, adjustable from 0º-60º
Tires
- Schwalbe Fat Frank Tire E-Cruiser tire,
- available in Black or Brown with White wall,
- Optional upgrade; Continental Contact Plus City E50,
- puncture resistant, low rolling resistance to save battery power
Throttle
- Thumb throttle for safety on every bike
Geometry & Sizing
1
REAR HEIGHT
26.6″
675 mm
2
HANDLEBAR WIDTH
27″
686 mm
3
SEAT TUBE TO HEADSET
25.6″
651 mm
4
SEAT CLAMP TO CRANK
16.1″
410mm
6
WHEELBASE
48″
1221 mm
7
END TO END
74.6″
1896 mm
Recommended Rider Height
5′ – 6’10”
Standover height
Wheel 24″ : 457mm / 26″ : 482mm
Min. rider inseam
Wheel 24″ : 18″ / 26″ : 19″
Max. weight
300 lbs
Bike weight with battery
58lbs
Video Reviews
Customer Reviews
Love love my custom model R, E-Bike!! Rugged , so comfortable & a beauty!! It is a pleasure dealing with Electric Bike Company. Their customer service goes above & beyond!! A special thank you to Mike for all your help & guidance. I have recommended this company to all my friends & family. Super quality!!
Donna N
I called technical support with a problem I was having with a bike I bought 2 years ago. I got a human on the phone immediately. She helped me troubleshoot and we fixed it, it was a wire connection that had come loose. Excellent customer service! I love my ebike!
Jan S.
We were trying to decide if an ebike was what we wanted so we visited an Electric Bike Company dealer in Richmond, VA while we were visiting the area. We were very impressed with the bike and that dealership. We took a test ride for about 30 minutes. We loved them, we were sold! The dealership also took all the time we needed to answer our questions and helped us along with how to place an order. They gave us step by step instructions. We called them back with questions and even went back a second day to check out a few options we were thinking about. The staff there and the customer service online were all top notch. We compared other ebikes and determined that EBC was the best for us! We placed our order and have been thrilled by the service we’ve received.
Tam Y
My husband and I took a lot of time did a lot of research and couldn’t be happier with EBC. Thank you blake who answered all my questions with confidence!! We love them !
Danielle D.
Our new Model E bikes are EVERYTHING the dealer said they'd be. We test drove several other models and found these to be the most stable, comfortable, and controllable of them all. Excellent value!
Randy J.
We took a lot of time and did a lot of research before purchasing our ebikes and we couldn’t be happier with our decision to go with EBC. From our first visit to the Huntington Beach showroom we were sold. Our sales rep Jeff was so helpful and knowledgeable. The online platform allowed us to customize our bikes and see different variations and models. My husband picked the X and I picked the S. The bikes were done in less than a week and Jeff kept us informed throughout the process. We took the first of many long rides tonight and the bikes have far exceeded our expectations! They are solid, well built, beautiful bikes and we are looking forward to riding around the hills of Hermosa Beach this Labor Day weekend and beyond! Thanks to Jeff, Jesse, Lucas and the entire EBC team. The BEST!
Dawn K.
Love, Love, Love my EBC Model Y in Lapis Blue. I call it my “Blueberry”. It is especially perfect with the 24” wheels for my petite frame. I see ladies asking about needing a slightly smaller electric bike. This is the one for you. I am so glad to have discovered Electric Bike Company.
Berry M.
I love my electric bike! Easy to operate and super fun to ride!
Jeanine R.
Best bike I’ve ever owned! Quality is fantastic, easy to use, and so fun. Love EBC
Jeanine M.
I love my Model R. It’s extremely comfortable to ride and has the option to use pedal assist on 5 levels or use the throttle. The battery is located inside the frame so it makes the bike look more sleek. Blake, at the HB store was super helpful and knowledgeable. I highly recommended test riding the bike at the store and designing it on their big screen. Worth every penny!
Remy C.
Purchased a model R from the HB shop and this bike is nothing less than beautiful. I did a ton of research on multiple companies and multiple different bikes. After much consideration we decided to go with the model R’s. Love the design and feel of a traditional cruiser bike with five mode pedal assist and throttle mode. Went 50+ miles on pedal assist 1-3 with ease. If your considering purchasing an E bike I recommend heading over to the shop and taking them for a test drive!!Best purchase I’ve made in a long time. Also 10 year warranty on the motor!10/10 satisfied so far
Bret
I love my E bike. I had a E-lux bike before. But like this better. Had more features with just the standard bike. I have the Y model and love that the battery is I. Bottom of basket. I got white and then had custom painted flowers put on. I highly recommend the bikes. They are less expensive to get repaired than the E-Lux bikes.
Janice H.
Jeff took care of us even though it took us a bit of time. I highly recommend HB location!
Gary & Julie Y.
We just got our new EBC bikes and LOVE them! So smooth and easy to handle. We have enjoyed our daily evening rides. Thanks EBC!
Tracy C.
Preemptive TLDR: The Model S I purchased overall proved an excellent purchase while being used as a commuter and light product carrier for 1,000 miles in six months so far, and EBC proved to absolutely stand behind their product.I received my Model S at about the very end of February, and began using it to commute around town immediately. While I am not likely to test it in icy conditions, it ran in below freezing temperatures perfectly. Through spring, I put over 400 miles on the Model S with no issues, commuting to work and back and occasionally carrying groceries and other light loads via a Basil Double Bag and the front basket. After dealing with an issue I will detail below, it's now racked up 1,000 miles travelled as of this review, and continues to serve well. It runs excellently for all forms of road as well as limited off-road travel.As for the aforementioned issue...during late spring the bicycle developed an issue I will detail here so anyone else, in the extremely unlikely event they experience this issue, may catch it early. I began to notice a regular light groaning sound coming from the rear wheel when in motion, regardless of pedaling or the motor being engaged. My local bike shop misdiagnosed this issue as spokes on the rear wheel possibly rubbing together, which might sort itself out eventually.In fact, the screws securing the motor to the rear wheel assembly were shearing off. Whether originally a defect or other issue I cannot say, as I only confirmed this after all the screws failed (the majority likely due to increased strain after initial screw failure), leaving the bicycle inoperable. After contacting EBC and sending them pictures by request, they requested I send the rear wheel assembly back for repair. I received the perfectly repaired assembly back only three days after they received it. This was in spite of me forgetting to register my Model S for warranty purposes, proof EBC will stand behind their work and take care of their customers.Some additional notes:- I unfortunately left the torque washers and flange nuts on the rear wheel assembly when shipped for repair, and they were likely lost during the repair. I replaced them with generic M12x1.25mm pitch flange nuts and torque washers which serve just as well as the OEM parts in spite of the new torque washers being a somewhat different style.- While the paint is perfectly good, it inevitably takes some wear over time. While EBC touch up paint works well enough, I found for the standard white paint Rust-Oleum Bright White Gloss protective enamel makes a quite durable alternative.
Matthew D.
I’ve had my Model E for a couple of weeks now and I’m really enjoying it! It’s so fun to ride and beautifully well built. I did call EBC with a couple of questions and they were very responsive. Love my Model E, I’m looking forward to riding it as much as possible. Life is short, enjoy riding bikes while you can ..I recommend this company .
Mary K.
Looked at a lot of reviews, ebike sites, also some local shops. Ebc was the first site I shopped on. Awesome site. Customizing colors and accessories is great. Spent awhile on other company sites but was drawn back to ebc several times before ordering. Ordered a C, decided on a mix of the standard colors in favor of upgrading the suspension, seat, and battery. After placing the order I decided to also add the 7 speed, they added it quickly over the phone for the same price as if I ordered it initially , very pleased. I received it in a few weeks , was surprised by how fast it was. Built perfectly. Had it about a month, ridden several times and it meets or exceeds my expectations. I would order the same thing again. I have also needed to contact customer service for a small issue. The took care of it and gives me confidence they stand behind their bikes.
Brian T.
Bought a Model E for my wife who loved it so much that I bought a Model R for myself. Build quality is fantastic, delivery is quick and they come fully assembled. Fantastic bikes!
Stephen C.
I ordered through my local dealer which I am very happy I did since I had to have a major component replacement within the first 30 days. I picked the model based on internet chat with EBC. Their recommendation was off the mark. I wish I had bought a different model. Now I have a $3K bike which is very difficult to get my foot over the battery on the tube. I was up front about having fake knees and mobility issues. I got a loaner which was the one with the battery in the back. It was so much easier and comfortable. Now I am really disappointed with mine.
Gina N.
Happy man, happy dog! Jim and Bogie love their E Bike from The Electric Bike Company. It’s going on two years and running strong! Jim cruises from Long Beach to Newport with ease. I’m deciding which model to buy for myself. Thank you, for such a great product.
Paula U.
I was nervous to buy a electric bike on-line but I read many reviews about this company and made the decision to purchase a bike. I bought the bike and was very happy with the delivery, the truck driver even helped to take the bike out of the packaging. I am very happy with my bike and have been riding it daily. I'm 65 and out of shape but this bike really helps me get out there and ride! It has a lot of power to get me up the hills near my house. I bought the model E and I love it. I had fenders added to it also.
Patricia T.
I purchased a model R pretty much fully loaded. Extra battery in the front basket. Numerous colors. Fenders, suspension seat post. I have put over 500 miles on it this summer. Just had my knee replaced and this helps in my rehab. Very high quality. Beautiful colors. I get compliments all the time on it. I’m 72 years old and this ebike lets me enjoy life a lot more. I have recommended EBC to others. Very pleased with this bike.
Jonathan S.
Generally we are happy with these bikes but boy, as time goes on, I’m realizing how utterly terrible all the plastic parts are. They are so brittle and breakable. I’m so frustrated that I am having to buy fairly expensive parts because I can’t just buy the plastic bits. I have to replace the whole thing. My bike is currently not rideable because I haven’t been able to purchase replacement pieces for the up/down button and the screen mount. Both just snapped one day with just normal riding. Very, very frustrating.
Miles K.
Great Bike, extremely well designed. I’ve ridden and visited many more places than with my regular bike. I ordered the standard fixed speed bike but found I really needed the 7 speed. After 2 months I had it put on , and for me it made a big difference going up hills! And it only took 1 day.Thanks again, great customer service, friendly staff.Addendum: I have ridden almost 1300 miles in about 10 months ( wanted to do 2000 miles in a year but broke my ankle-had to take 2 months off).Still love it, have gone grocery shopping many times, including Costco (which limits the amount I can carry back home) A friend of mine, who bought his EBC bike at the same time, and I both talk about the excellent decision we made to buy our bikes at the time we did. I have had numerous other bike riders comment on how great the bike looks. Thanks again EBC, #electricbikecompany.
Larry B.
This bike is awesome! It feels just like my old beach cruiser, but even more comfortable. The people at Electric Bike Company are great. Excellent customer service. Ordered it online and picked it up at their Newport Beach office. Love the fact that each one is custom made for you here in the USA. My only wish is that the tires were all black as opposed to having the white reflector stripe, but all good. Totally satisfied with the whole experience.
Nick
hello , i love my model s . it came quickly and ready to go . i ride it on dirt gravel grass and trails . read your manual and avoid the things i figured out the hard way . built like a tank and alot of fun .
charles F.
Great bike, fun to ride, beautiful workmanship. I’m a proud owner.
Roberta W.
Good folks there at EBC. It’s nice to know real people here in the states is behind the company, and they make buying a bike a really pleasant experience.
PK
We just received my wife’s bike ( bought it for our anniversary ) Just how it came packaged in the box was truly amazing! Happy wife - Happy Life! Can’t say how beautiful and premium this bike is.
Brian T.
When I purchased this bike I had high expectations. After riding my model R several times it has exceeded them. I’m 6ft 215 lbs and I top end at slightly over 20 mph without pedal assist. Took me no time to have it out of the box and heading down the road. The fat tires means I’ll be using it for hunting.couldn’t be anymore stealth
melvin K.
Bike is easy to use
Tisha A.
LOVE this bike! It is really well built, it goes as slow or as fast and helps as little or as much as you'd like. Looks super sharp...the first night I took it for a ride on the beach I got a "nice bike" from two random people. The customer service reps are really helpful if you call with questions about which options to get, and the local dealer I bought it from allowed me to test a couple models and decide which model to get. It's a nice ride, good job EBC!
Tyler W.
I love the model E bike. However, I brought 2 bikes and one of the bike will not charge. I have sent 3 requests for help and nothing. I have call and was given a number to call the head mechanic and had to leave a message. I am not happy with the response time.
Glenda R.
What a Great BikeI was looking for a bike made in the USA. Bikes from the Electric Bike Company are engineered, designed, and Assembled right here in the USA. During my investigation several things impressed me about the Electric Bike Company... the motor is co-engineered with MXUS, the lithium batteries are co-engineered with Samsung. In addition, the brakes, front suspension fork and seat post shock absorber are all brand name units. Finally, the bike frame and motor are backed up with a 10 your warranty and the battery is backed up with a five year warranty. Due to the COVID-19 it took a while for the bike to be built and shipped but when I received it it came exactly as they claim. Very well packaged and no damage from California all the way to Ohio. After riding the bike I was that much more impressed with the performance, handling and style. The model C is a large bike and it met all my expectations. I am 5 foot eight and I did not have to raise the seat and I am completely comfortable starting up and operating the bike. The motor is very impressive during acceleration and maintaining speeds as high as 28 mph. for cruising 15 to 20 miles an hour I was happy that I ordered the bike with the 16 tooth rear sprocket versus the 18 tooth standard sprocket. I will be ordering a model S for my wife.
David R.
Although we were waiting for the folding model I decided to order the X model. It transports easily on our pickup truck bed Thule rack thanks to the quick release front wheel. Kudos to EBC for quickly dealing with an issue with the chain and promptly reimbursing the bike shop charge. It performs great on our Vermont hills. I brought it to the Airstream International Rally in Maine where it drew positive attention. Best of all we met some EBC owners who reported 4 years of trouble free use! It’s a winner.
Jay W.
My custom order of the Model C was a breeze and I’ve been riding this bike all the time since I received it! It came out exactly how I pictured.
Katelyn H.
I bought the Model E, white frame, black accents. I prefer no basket with a rack on back, makes it easier to maneuver. I also added the gear shifter, I like being able to adjust this as I'm riding different speeds.
Ryan M.
Love my bike. I have the Model E. Amazing ride, so far have gone as fast as 19mph and level 3 woo hoo. I did add fenders, basket and back rack all of which I had painted white. A little pricey but worth it as bike looks amazing. My little 15lb dog fits perfectly in the front basket.
Samantha S.
I do not even know where to start, there are so many amazing things I could say about EBC. I will start with the fact that they have excellent customer service from start to finish. From their online chat, to talking with someone over the phone to meeting their team in person. I had rented an EBC months before purchasing and did a little homework before making my final purchase of the Model E from EBC. EBC bikes are second to none. Not only are the built here in the USA, they are beautiful and of unbelievable quality! So many electric bikes I have seen aren't also real bikes and don't look like a typical pedal bike which is one thing that was important to me. I had considered many common bike companies for my electric bike but they were only maybe slightly under what I paid and made in production without the extra care and consideration. With EBC, I built my bike over the phone with Kyle who was super helpful and patient and was able to see it in person before it was shipped to my home in Charlotte. They even changed the basket color for me as I built mine looking online and once I saw it in person, felt a different color basket would look better. They changed it for me before shipping it to my home. I was really nervous about the delivery given how disorganized shipping companies are but R&L Carriers were fantastic too! They even called prior to arriving at my house as promised! That in itself was a huge win! The bike came in perfect condition and was so well packaged to protect it. Everything sent from EBC about the tracking number and quick start guide came the day my bike was shipped too. Just another thing to show EBC's proof of exceptional customer service. I can't wait to tell everyone where I got my bike and that they should order their's from Electric Bike Company! Thanks, Sean, Kyle and team!
Kristin E
Below is my 1 month review for my EBC Model R bike, after riding just over 100 miles. I'll start with the Pros:- it's a beautiful bike that lets you customize to your dreams delight. I went with straight black, so not too much customization coming in at $3k.- the customer service is great. You definitely want this, cuz ebikes will have issues of some kind. And I live close to the Newport Beach facility.- the warranty is a security blanket. I haven't had to test this yet, and I hope the battery wont need it (see below)- ability to test the demos for hours- it's a blast to ride.Cons:- I did have an quality control issues which required me to take it in a few times for them to fix during the first 30 days. The location on Newport Blvd was the best location to go to... with Belle, Claudia and the rest of the team being very attentive.- the screw in middle of back fender was grating the tire while riding. The guy who put the bike together initially didn't adjust the back rack correctly, so it pushed down on fender into the tire.- the chain rubbed against back tire in both 1st and 2nd gears. This was also fixed, by raising frame off wheel a little. Not sure how mechanically sound that is long term, but EBC was the one making the adjustment so I'll trust it.- paint was scratched a little in various places, but they gave me some touch-up paint for it- Battery life not so great. I was able to get about 35 miles on a full charge, but I live in a hilly area of Orange County along the coast. The next time I charged I committed to not using PSA 4 and 5 unless I really need help on hills. Unfortunately I only got 25 miles on that next charge. It quit out on me halfway home. Fortunately I have the 7 gears and I'm under 170 lbs., unfortunately it's a big bike. I don't expect to have super long rides, but it would be nice to have the extra level of comfort just in case. And I'm not going to spend another several hundred for another battery after spending $3k on a bike.- the bike doesn't seem to perform as well as the demos I tried. And I did test them on the hilly areas behind the Newport Blvd location.Bottom line: it's a beautiful bike, which seems to have some quality control issues (variability between units). Would I buy it again? I think I'll need to revisit after 6 months. The customization is great, but I went with all black. The customer service is great, which is critical for me... especially if I have more quality issues.
Michael C.
I received my Type R on June 24th. I just set an appointment for my Local Bike shop to do it's 100 mile checkup. I love love love this bike. I used it as my daily driver. Work, Store, Pokemon hunting with my son. It is a solid beast.I chose this brand and style to help strengthen my hip after a total hip replacement. I live on an extremely steep hill and my bike pulls it. Keep in mind I am 6 ft and 350 lbs. I have the extra basket battery and have never come close to running out of battery.This is by far the best present my wife has ever gotten me. I am not a E-Biker!P.S. my local bike shop is thinking about carrying EBC bikes after seeing mine.
Gregory M.
This 73 year old man has been riding all of his life and the transition to an electric bike was seamless. On the Olympic Discovery Trail in Washington State, I typically ride 8-15 miles roundtrip. Terrain includes flat sections to 250º inclines. The e-bike handled all of this with ease. With the 7 gear option installed, I found it conserved power usage pedaling and using the gear range up the steepest of inclines. I found that a lower number in the power assist mode was the optimum and safest way to proceed from a stand still. Motor has a lot of power!The finish and detail was exceptional right down to who assembled it. Thanks, Oliver! The pallet options of colors and combos I found to be visually exciting and unique to my taste. Mine already has a marketing tag of “ ’49 Sheriff Cruiser” because EBC allowed me to have my personal input.All functions, to name just a few, lights, brakes, power assist, gear changing, etc. performed to this purchaser’s expectations. The finish was excellent to my discerning eye. It did not give me the feeling of mass production in a foreign land, but rather quality right here in the good old USA!The Dealer, Discoverebike.fun, out of Port Angeles made the experience seamless. This mode of transportation will see this old man happily riding off into the sunset.
Rob V.
Yesterday I took a maiden ride on my new Model S e-bike and I loved it! She arrived in immaculate condition with a fabulous paint job and such attention to detail. She drew the attention of the neighbors who had to come check her out. A beauty! I live on the Olympic Peninsula in Washington State and I have the luxury of the 130 mile Olympic Discovery Trail just a block from my house. What a fabulous ride. My new e-bike easily adapted to whatever speed I wanted to take up and down the rolling trail along the coast of the Salish Sea. My destination was the Sequim Bay State Park 5 miles away. I was there in no time! And what a gorgeous location my new trusted friend took me. She looked beautiful at my picnic site and she received appreciative comments and questions. A mother even took pictures of her little girl perched on my lovely e-bike. I had the 7 speed added to my bike and found that shifting to a lower gear made my pedal assist on 2 a breeze up some of the steeper inclines, therefore saving my battery. The ride home was quite breezy and traveling directly into the wind, but it wasn't a challenge at all. The e-bike handled it beautifully. I'm excited to cycle many more miles on the ODT in the days to come!
Mari Jo Girdner V.
The daughter loves the bike and rides it every day. The bike was built fast and was ready for pickup earlier than expected. Quality of the bike it top-notch. Thank you!
Scott W.
Received our new electric bikes, yes we bought two, and couldnt be happier. We look forward to many miles of fun! And in these Rocky Mts this bike will keep us riding for years to come. We bought ours from Boost E bikes in Denver. Stop by to see what they can do for you! They are phenomenal and their customer service beats all others hands down!
Judy C.
My wife and I absolutely love our custom EBC ebikes. We carry them on a rack on the back of our motorhome as we travel the country. We do not tow a car so we use the ebikes to get around, including to shop for groceries and sightsee. We have ridden them on a number of beaches. These ebikes are versatile. They are cool too. We get a lot of comments and inquisitive questions from total strangers who are attracted by the unique design and colors.
Dave D.
I love my new EBC electric bike! Great quality. My wife ordered one too and it should be here in about another week. My only concern (and why I only gave 4 stars instead of 5) is because I am trying to learn more about the bike, including the alarm, but the brochure does not go into depth as a user guide. I have questions about the display screen and it’s functions, and I have questions about the alarm. But overall I am sure I will learn about it all and will enjoy my bike for years to come!!Update: I change my review to five stars because the electric bike company has a chat option to ask questions and I was very successful at getting immediate answers to the questions that I have. Very impressive.
Frank D.
Ordered a model X all the way from Connecticut. Was looking for a beach cruiser type. Delivery was quick and product is outstanding! Live in a very hilly area in the Farmington Valley and it handles every hill with ease. I was unsure about purchasing an electric bike but finally just went for it. The best buy I've made in years. Model X with just the standard battery w/ gear shift. Absolutely would recommend.
Seamus M.
I just purchased my second ebc bikeI really like the quality of the bikes. We do a lot of leisure biking and I enjoy the carrying optionsOn my first bike, I have the front and rear basketI really like it, but is makes it very heavy and I am always worried about running out of battery on a rideI have actually ran out twice… although we ride 40 mile ridesI have thought about getting a larger battery, but they are very expensiveMy second one is a basic model r, and it seems to never run close to running battery out, although I only had it a weekI really am enjoying both bikes
Laura Y.
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